SOERA Premium Shipping Insurance
Protect Your Order — Peace of Mind, Delivered.
Your SOERA pieces deserve to arrive safely. With our optional Shipping Insurance, you're fully covered in case of loss, damage, or delivery issues — no stress, no back-and-forth.
What's included:
- Full coverage against lost or damaged parcels
- Fast, hassle-free claims process
- Direct support from our team if anything goes wrong
Already placed your order? Purchase Shipping Insurance now and we'll automatically apply it to your most recent order — so you're covered from the moment it leaves our hands.
Description
Total Peace of Mind for Your Purchase
Shipping should be the easiest part of your order. With SOERA Premium Shipping Insurance, we make sure it is. From the moment your package leaves our hands to the second it reaches your door, your order is fully protected against the unexpected — loss, theft, or damage included.
No lengthy investigations. No frustrating wait times. Just a fast, prioritized resolution so you can get back to enjoying your new pieces.
Why You'll Love It
- Protection Against Loss & Theft — If your package goes missing or is stolen in transit, you're fully covered.
- Damage Coverage — Received something less than perfect? We'll send a pristine replacement, no questions asked.
- Expedited Resolution — Insured orders jump the queue. Expect priority support and faster outcomes as standard.
- Small Cost, Big Security — For a minimal fee, your entire order value is safeguarded against the unpredictable.
Product Details
- Coverage: Loss, theft, and damage during transit
- Service: Priority resolution and dedicated support from the SOERA customer care team
- How to Use: Simply add to your cart before checkout — or purchase after your order and we'll apply it to your most recent delivery
Need to make a claim? Visit our Claims Portal for a fast, straightforward process.
Is there a satisfaction guarantee?
Not in love? We can promise you a lot, but you'll only truly find out by trying it yourself… That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you the full amount!
Shipping & Returns
Yes! We offer free shipping on all orders, with no minimum purchase required and no customs fees.
Delivery time (per destination):
- Germany (DHL Paket): 5-8 business days
- Austria (Austrian Post): 5-8 business days
- Switzerland (Swiss Post): 5-8 business days
- Rest of Europe: 5-8 business days
- Rest of the World: 5-12 business days
Once your order has been shipped, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way.
Not the right fit? No worries, we offer a 30-day return policy. If you're not completely happy with your order, you can return it within 30 days of delivery for a full refund.
Any questions about your delivery or return? Just email our team at support@soera-store.com and we're happy to help.
Buy more & save more!
Woven Bag Mini
€59,99
Bianca Woven Bag
€64,99
Tracy Faux Fur Hat
€39,99
Tanya Tasseled Winter Scarf
€39,99
Alicia Gray Belted Long Coat
€89,99
Size Chart
|
Size |
AU/UK |
US |
EU |
|
XS |
6 |
0 |
34 |
|
S |
8 |
2 |
36 |
|
M |
10 |
4 |
38 |
|
L |
12 |
6 |
40 |
|
XL |
14 |
8 |
42 |
SOERA Premium Shipping Insurance
over 500+ tags from Customers
100% satisfaction guarantee
At SOERA, we’re all about making you feel confident and stylish in your own skin. With a growing community of over 25,000 satisfied customers, our fashion speaks for itself — loved for its modern design, perfect fit, and lasting quality.
Whether you’re dressing for everyday moments or standout occasions, SOERA offers carefully curated clothing, accessories, bags, and sunglasses that highlight your personal style.
And because we care about every detail, we offer a 100% satisfaction guarantee. If something’s not quite right, our support team is here to help — your happiness is what matters most.
ABOUT SOERA
Our Goal is to offer the latest trends in clothing and accessories. With a focus on trends, community building, and social media, SOERA has become a go-to for fashion-conscious consumers worldwide.
Free Shipping worldwide
100% money-back guarantee
30-day return policy
FAQ
What is SOERA all about?
SOERA is a trend-led fashion brand built around effortless, confident style that's made to feel inclusive for everyone. We bring you the latest looks in clothing and accessories — dresses, jackets, bags, shoes, and more — and our mission is simple: make on-trend fashion affordable and accessible worldwide.
Popular on Instagram and regularly worn by creators and influencers, our pieces move fast and frequently sell out, so styles you love won't stay in stock for long.
Today more than 10,000 five-star reviews back the pieces we create, and every order is covered by free worldwide shipping, 30-day returns, and our risk-free money-back guarantee.
Where are your products made and are they made sustainably?
SOERA works with a carefully selected network of production partners, and every manufacturer we collaborate with is vetted against our standards for craftsmanship, fair working conditions, and consistent quality. Each piece passes a quality check before it ships, so the fit, fabric, and finish match what you see on site.
On materials, we're increasingly choosing natural and natural-blend fabrics like cotton, linen, and viscose, and working to bring more recycled fibers into our collections. Our orders also ship in recycled and recyclable packaging to help cut down on unnecessary waste.
We're committed to producing more responsibly over time — favoring durable, wear-again styles over throwaway fashion — and if you ever have a specific question about a product or its materials, our team is happy to help at support@soera-store.com.
Do you offer free shipping and how long does delivery take?
Yes! We offer free shipping on all orders, with no minimum purchase required and no customs fees.
Delivery time (per destination):
- Germany (DHL Paket): 5-8 business days
- Austria (Austrian Post): 5-8 business days
- Switzerland (Swiss Post): 5-8 business days
- Rest of Europe: 5-8 business days
- Rest of the World: 5-12 business days
Once your order has been shipped, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way.
Not the right fit? No worries, we offer a 30-day return policy. If you're not completely happy with your order, you can return it within 30 days of delivery for a full refund.
Any questions about your delivery or return? Just email our team at support@soera-store.com and we're happy to help.
What payment methods do you accept?
We offer a wide range of secure payment options so you can check out the way that suits you best:
- Visa, Mastercard & American Express (credit and debit)
- Apple Pay
- Google Pay
- Shop Pay
- Bancontact
- Przelewy24
- BLIK
- Multibanco
- Trustly
- PayU
- MyBank
- UnionPay
Every payment is processed over an encrypted connection, your card is only charged once your order is confirmed, and your full card details are never stored or shared with us. If you run into any issues at checkout, reach us at support@soera-store.com and we'll help right away.
Is there a satisfaction guarantee?
Not in love? We can promise you a lot, but you'll only truly find out by trying it yourself…
That's why we offer a risk-free 30-day money-back guarantee on all orders. If you're not satisfied, you can return your product at any time, and we'll refund you the full amount!
Do I have to pay customs?
No, you don't have to pay customs. We are taking care of the delivery fees. Feel free to email our customer service at support@soera-store.com - Our team is happy to assist you.
How can I get in contact with you?
Feel free to email our customer service at support@soera-store.com - Our team is happy to assist you.
